Facts and Figures About the Ventura County Call Box Program

Ever wonder about the call boxes on the side of the highways around town? Currently, 29 of the state's 58 counties have call box programs.  Statewide, there are 15,000 call boxes, lining some 6,300 miles of California highways. Call boxes throughout California generate more than 100,000 calls per month.

Costs associated with the call box program are paid for by a $1 annual fee included in the County/District Fees shown on your DMV vehicle registration notice.

Caltrans, the California Highway Patrol and regional "SAFE" ("Service Authority for Freeways and Expressways") agencies jointly operate the program. In Ventura County, the Ventura County Transportation Commission (VCTC) oversees the call box program.

Since 1985, the goal of SAFE is to quickly identify and respond to freeway incidents such as breakdowns and accidents in order to minimize their impacts in terms of congestion, public safety and air quality, and to increase the reliability of the freeway system and better manage traffic flow.

There are currently (as of October 2013) 539 active call boxes in Ventura County, including 188 on Highway 101, 128 on Highway 126, 79 on Highway 118, 51 on PCH, 43 on Highway 23 and 50 more on Highways 33, 34 and 150.

So the question most of you may have is, does anyone actually use call boxes given the proliferation of cell phones? The answer is...yes!

Over the last five years, an average of roughly 3,500 calls for assistance have been made from call boxes in Ventura County each year. While this is down dramatically from the 17,000 calls made in the year 2000, they are still being used.

Visit the VCTC website at www.goventura.org to learn more about transportation options in Ventura County.