The Oaks and HGTV Present "Santa HQ" in Thousand Oaks Beginning November 10, 2017


Santa’s arrives at The Oaks mall in Thousand Oaks on November 10th. The Oaks has partnered again this year with HGTV to present “Santa HQ.”

Guests will be engaged during their visit with Santa due to Santa HQ’s incorporation of an augmented reality environment and captivating social media experience. Upon entering Santa HQ, kids will learn if they are on Santa’s naughty or nice list after being “scanned” at the Naughty or Nice O’Meter and spend time at an observatory to catch a glimpse of Santa’s remarkable world through special tablets. Visitors will also be able to take an “Elfie” (a photo opportunity as a dancing elf) and much more.

Early Bird photo packages are also available starting at $39.99. As an added bonus, guests can start to make reservations starting October 1 by visiting

Shoppers also are invited to bring in an unwrapped toy and participate in Help Through Holiday Giving.  The Oaks hopes to collect and donate 1000 toys to the Children’s Services Auxiliary of Ventura County.

The whole family is invited to visit Santa on Grandparents Night. You’re never too old to let Santa know what is on your list.

Santa’s Arrival will kick off the official opening of Santa HQ and the holiday season at The Oaks. Guests will meet Santa and enjoy holiday crafts and  treats.

During Pet Photos with Santa, guests can bring their four-legged friends to Santa HQ on select Wednesdays for a photo with Santa.

Guests are invited to wear their most festive jammies during their visit with Santa on Holiday PJ Night.

Wishing for more jingle this holiday season?  On Black Friday (November 24), random lucky shoppers will be surprised with a promotional gift card at the Santa HQ set as part of the Spreading Holiday Cheer sweepstakes.

Santa HQ will be open seven days a week from November 10 through December 24, and is located in the center court near JCPenney.

November 10 – December 15

  • Monday Thursday | 10 a.m. – 8 p.m.
  • Friday – Saturday | 10 a.m. – 9 p.m.
  • Sunday | 11 a.m. – 7 p.m.
  • Wednesday, November 22 | 10 a.m. – 6 p.m.
  • Thursday, November 23 | Closed for Thanksgiving

December 16 – 24

  • Monday – Sunday | 9 a.m. – 9 p.m.
  • Sunday, December 24 | 8 a.m. – 6 p.m.

Friday, November 10 | 5 p.m. – 8 p.m. - Grandparent’s Night

Saturday, November 11 |  10 a.m. – 12 p.m. - Santa’s Arrival

November 15 and 29; December 6 and 13 | 5 p.m. – 8 p.m. - Pet Photos with Santa

November 17 and December 8 | 5 p.m. – 8 p.m. - Holiday PJ Night